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Home > Health Insurance Basics > Managing Your Insurance > Consumer Help > North Carolina Consumer Assistance
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North Carolina Consumer Assistance

The North Carolina Consumer Assistance Program is run by the Health Insurance Smart NC in the state’s Department of Insurance.

Health Insurance Smart NC
NC Department of Insurance
430 N. Salisbury Street
Suite 1018
Raleigh, NC 27603
Toll free: 877-885-0231
http://www.ncdoi.com/Smart/

Other Walk-in Locations:
Health Insurance Smart NC offers regional walk-in locations for health consumer assistance throughout the state.

Eastern Regional Office Location:
Health Insurance Smart NC
NC Department of Insurance
Mailing/Office Address:
1316 Unit A Commerce Drive
New Bern, NC 28562

Western Regional Office Location:
Health Insurance Smart NC
NC Department of Insurance
Mailing/Office Address:
537 College Street
Asheville, NC 28801

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