January 23, 2015

Beware of email phishing scams

The United States Computer Emergency Readiness Team (US-CERT), part of the Department of Homeland Security, has reported an email phishing scam targeted at Marketplace consumers. The phishing emails claim to come from a U.S. Federal Government Agency and reference the Affordable Care Act in the subject line. All official Marketplace emails are from Marketplace@HealthCare.gov.

If you get this phishing email or any email you aren’t sure is legitimate, delete it immediately or ignore it. Here’s what else you need to know:

  • Don’t follow the links or download attachments in the email. You can get to our website directly by typing in HealthCare.gov into your web browser.
  • Don’t provide any personal information this email might ask for. We’ll never ask for personal information like your username, password, Social Security Number, or bank account numbers by email.
  • Make sure your antivirus software is up-to-date.
  • Get additional tips to protect against phishing scams at https://www.us-cert.gov/ncas/tips/ST04-014.

Remember, the Marketplace protects your information in accordance with all required laws, regulations and standards. For more information about the Marketplace and your privacy, visit HealthCare.gov/privacy/.