Published onAugust 23, 2013

Howard’s story: I can’t get health insurance

Have you met Howard?
Howard is a self-employed software designer who needs health insurance.
He designs health care software and like millions of Americans, Howard has been denied health insurance coverage because of a pre-existing condition.

Uninsurable until 2014

Howard shared his story with us:

Published onAugust 22, 2013

10 health care benefits covered in the Health Insurance Marketplace®

Every health insurance plan sold in the Marketplace will offer 10 essential health benefits.

What’s covered in the Health Insurance Marketplace®

These essential health benefits include at least the following items and services:
  1. Outpatient care—the kind you get without being admitted to a hospital
  2. Trips to the emergency room
  3. Treatment in the hospital for inpatient care
  4. Care before and after your baby is born
  5. Mental health and substance use disorder services: This includes behavioral health treatment, counseling, and psychotherapy
  6. Your prescription drugs
  7. Services and devices to help you recover if you are injured, or have a disability or chronic condition. This includes physical and occupational therapy, speech-language pathology, psychiatric rehabilitation, and more.
  8. Your lab tests
  9. Preventive services including counseling, screenings, and vaccines to keep you healthy and care for managing a chronic disease.
  10. Pediatric services: This includes dental care and vision care for kids

Published onAugust 16, 2013

Lupita’s story: I don’t have insurance

Have you met Lupita?
Lupita is a single mother and a registered dental assistant who is worried about health insurance.
She works overtime to provide for her daughter and like millions of Americans, Lupita does not have health insurance because she can’t afford it.

Uninsured and making ends meet

Lupita shared her story with us:

Published onAugust 15, 2013

4 ways to protect yourself from fraud in the Health Insurance Marketplace®

Your best protection against fraud is you! Starting October 1, 2013, you can apply for health insurance through the Health Insurance Marketplace®, on A few simple things can protect you from fraud, while getting you the coverage you need.

Published onAugust 8, 2013

Jaime's story: Life without health insurance

Have you met Jaime?
Jaime’s a 27-year-old college graduate who hasn’t been to the doctor since her 11th grade physical. She makes less than $20,000 a year. Like millions of Americans, Jaime does not have health insurance.

Sometimes you need more than a good night's sleep

Published onAugust 7, 2013

2014 in 214 words

There’s a lot to the health care law. But it’s based on a few simple principles, which we’ve described below in a mere 214 words. Follow the links for more details.

Published onAugust 5, 2013

A new way to SHOP for small business coverage and get help

The Small Business Health Options Program (SHOP) is a new program that simplifies the process of buying health insurance for your small business. And now there’s a new way to get help with your health insurance questions– the Health Insurance Marketplace® Small Employer call center.
Call us right now to get your SHOP and small business questions answered by a customer service representative at 1-800-706-7893 or (TTY: 1-800-706-7915 ). The call center is open Monday through Friday, 9 a.m. to 7 p.m. EST.

Published onJuly 30, 2013

Get ready for the Health Insurance Marketplace®: Create an account

Open enrollment in the Health Insurance Marketplace® begins on October 1, but in the meantime you can create a Health Insurance Marketplace® account on right now to get ready.

How to create your Health Insurance Marketplace® account

Get started in 3 easy steps:
  1. Provide some basic information like your name, address, and email address
  2. Choose a username and password
  3. Create security questions for added protection

Published onJuly 25, 2013

7 ways to save in the Health Insurance Marketplace®

There are several ways you can save money in the Health Insurance Marketplace®. How you save, and how much you save, depends on several things, including family size and income.
  1. You may be able to get lower costs on your monthly premiums when you enroll in a Marketplace health insurance plan.
  2. You may qualify for lower out-of-pocket costs for
    , and
  3. You or your child may get free or low-cost coverage through Medicaid or the Children’s Health Insurance Program (CHIP).
  4. You can’t be charged more for a pre-existing condition or because you are a woman.
  5. You may be able to be covered on your parent’s insurance plan if you’re under 26.
  6. You may be able to buy a lower-premium “catastrophic” coverage plan, if you’re under 30.
  7. Small businesses may qualify for the expanded small business health care tax credit.

Published onJuly 24, 2013

Answers to your top health insurance questions

Since we launched the new on June 21st, we’ve received thousands of questions and comments on the website, through the call center, and on our social media channels.
We’re listening and we value your feedback!
Here’s some new content visitors have asked for that answers important questions about dental care, breastfeeding, and coverage for part-time employees: