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Published on December 31, 2014

• Filling out or updating a Marketplace application
• Uploading documents
• Enrolling in or changing your plan

• Get Answers to questions about health coverage
• Find someone in your community who can help you fill out your application, choose a plan, and enroll.
• Learn how to apply once the system is available again.
• Contact us by phone to get answers to your questions from a customer service representative. (Representatives may not have access to your information or be able to update your application during maintenance periods.)

• If you’ve had a life change that qualifies you for a
  Special Enrollment Period

  A time outside the yearly Open Enrollment Period when you can sign up for health insurance. You qualify for a Special Enrollment Period if you’ve had certain life events, including losing health coverage, moving, getting married, having a baby, or adopting a child, or if your household income is below a certain amount.

• If you’re eligible for
  Medicaid

  Insurance program that provides free or low-cost health coverage to some low-income people, families and children, pregnant women, the elderly, and people with disabilities. Many states have expanded their Medicaid programs to cover all people below certain income levels.

  or the
  Children’s Health Insurance Program (CHIP)

  Insurance program that provides low-cost health coverage to children in families that earn too much money to qualify for Medicaid but not enough to buy private insurance. In some states, CHIP covers pregnant women.