How to appeal a SHOP Marketplace decision


Learn about appealing a decision in the SHOP Marketplace for small businesses. For more information on filing an eligibility appeal, call 1-800-706-7893 (TTY: 711).


States using for the Small Business Health Options Program (SHOP) no longer process employee enrollments, determine employee eligibility, or accept employee appeal requests related to enrollment eligibility. Learn how to file a SHOP employee complaint.