Tips & troubleshooting

Health coverage application tips & troubleshooting

Need help with your Health Insurance Marketplace^® application?

Creating an account
Logging into your account — including what to do if you forgot your username, password, or the answers to your security questions
Uploading documents
Adjusting browser settings — including cache and cookies

We take your privacy seriously. You can change the settings for each category to choose how we collect and use information while you’re on HealthCare.gov. For details, review our full privacy policy or get the list of specific tools in each category.

Category	Description	Status
Advertising	We use digital advertising tools, such as web beacons, to track the effectiveness of our digital advertising outreach efforts. This helps us identify ads that are helpful to consumers and efficient for outreach. Select “Don’t allow” to block this tracking.	Advertising Allow Don't allow
Social Media	If you share our content on Facebook, Twitter, or other social media accounts, we may track what HealthCare.gov content you share. This helps us improve our social media outreach. Select “Don’t allow” to block this tracking.	Social Media Allow Don't allow
Web Analytics	We use a variety of tools to count, track, and analyze visits to HealthCare.gov. This helps us understand how people use the site and where we should make improvements. Select “Don’t allow” to block this tracking.	Web Analytics Allow Don't allow

Health Insurance Marketplace^® is a registered trademark of the Department of Health & Human Services.

An official website of the U.S. Centers for Medicare & Medicaid Services.