Contact Us

Individuals & Families

Call to start or finish an application, compare plans, enroll or ask a question.

1-800-318-2596 / TTY: 1-855-889-4325

Available 24 hours a day, 7 days a week. Closed Memorial Day, July 4th, and Labor Day.

Find Local Help through people and organizations in your community who can help you apply, enroll, and answer your questions.

Small Businesses

Questions about the Small Business Health Options Program (SHOP)? Employers, employees, and SHOP agents/brokers can use the following number:

1-800-706-7893 / TTY: 711

Mon - Fri, 9 a.m. to 7 p.m. ET. Closed New Year’s Day, Martin Luther King Day, Memorial Day, July 3rd, Labor Day, Veterans Day, Thanksgiving and the day after, and Christmas.

Note: The SHOP Call Center is busiest from the 13th to the 15th of the month. For less wait time, please call earlier.

Plan cancellations

If a grandfathered health plan you’ve had since before March 23, 2010 has been cancelled, our representatives can explain your options. This applies only to individual plans you’ve had continuously since before March 23, 2010. These are not Marketplace plans.

1-866-837-0677 / TTY: 711

Mon - Fri, 9 a.m. to 7 p.m. ET