Insurance companies handle payments differently. Follow the instructions from your insurer about how and when to make your premium payment.

IMPORTANT: You must pay your premium for your coverage to start

Once you enroll in a plan, you must pay your first premium directly to the insurance company — not to the Health Insurance Marketplace. Your coverage won’t start until you pay your first premium.

Not sure you’re enrolled?

  • Log in to your account. Select “Start a new application or update an existing one.” Click on your name in the top right of the screen and choose “My applications & coverage.” You’ll see a summary of your coverage.
  • If you don’t see your summary, or still aren’t sure you’ve finished enrollment, call your insurance company. They can confirm if you have enrolled and paid your first premium.
  • If you’re having trouble, contact the Marketplace Call Center.

Ready to use your new coverage?

Visit our using your health insurance coverage section. We can help you find a provider in your network, schedule an appointment, understand your benefits, and more.