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Individuals & families, including self-employed Employers, employees with SHOP offers, SHOP agents & brokers

Before you call: Get Answers

Quickly scan for answers to top questions.

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Find Local Help/Agent-broker help on demand

Find people and organizations in your community trained to help you enroll.

1-800-318-2596 (TTY: 1-855-889-4325)

Available 24 hours a day, 7 days a week (except holidays)

Email

Sorry, we can’t accept questions or documents by email. You can upload documents.

Mailing Address

Contact your insurance company or agent or broker

For questions about SHOP coverage, enrollment, or renewal, please contact your insurance company or a SHOP-registered agent or broker.

1-800-706-7893 (TTY: 1-888-201-6445)

Contact the SHOP Call Center at 1-800-706-7893 (TTY: 1-888-201-6445). The SHOP Call Center provides support to small employers and their employees looking for SHOP coverage.

Get answers to common questions

Quickly scan for answers to top questions about the SHOP Marketplace

Find local help

Find people and organizations in your community trained to help you apply, enroll, and answer your questions about SHOP.

Email / FAX

Sorry, we can’t accept direct questions or documents by email or fax.

Contact us

Before you call: Get Answers

Have trouble logging in?

Find Local Help/Agent-broker help on demand

1-800-318-2596 (TTY: 1-855-889-4325)

Email

Mailing Address

Contact your insurance company or agent or broker

1-800-706-7893 (TTY: 1-888-201-6445)

Get answers to common questions

Find local help

Email / FAX

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