Keep or change your insurance plan
Open Enrollment letters
If you have a Marketplace plan when Open Enrollment starts, you should get 2 re-enrollment letters by November 1 — one from the Marketplace and one from your plan.
Your Marketplace letter tells you:
- Review information from your plan about your coverage and costs for the new year.
- How to update your application to make sure you get the right savings.
- Any action you must take to get the premium tax credit for the new year. You may have to send documents, like tax or income information.
- Compare available plans and enroll in a plan that best meets your needs.
Your insurance company letter tells you:
- Whether your current plan is available for the new year.
- If not, whether the company is offering you a similar or alternate plan.
- Any plan changes for the new year.
- The premium amount, after any premium tax credit has been applied. The tax credit may be based on information the Marketplace already has or from other sources.
More answers: Open Enrollment letters
Contact the Marketplace Call Center. Before you call, log in to your Marketplace account and check your messages. The letter may be there.
Contact your insurance company, not the Marketplace.