January 14, 2016

Attention: Beware of email scam

We’ve become aware of an email phishing scam targeted at HealthCare.gov users.

The phishing emails claim to come from HealthCare.gov and ask you to complete a verification process for 2016 tax returns through links that appears to go to HealthCare.gov.

If you receive an email like this with a link, it’s very important that you don’t click on it or copy it. It could take you to a malicious website intended to gain access to personal information, like your username, password, Social Security Number, or bank account numbers.

If you get this phishing email or any email you aren’t sure is legitimate, delete it immediately or ignore it. All official Marketplace emails are from Marketplace@HealthCare.gov.

Here’s what else you need to know:

  • Don’t follow the links in the email. You can get to our website directly by typing in www.HealthCare.gov into your web browser.
  • Don’t provide any personal information this email might ask for. We’ll never ask for personal information like your username, password, Social Security Number, or bank account numbers through an email.
  • Make sure you have antivirus software installed and it is up-to-date.
  • Get additional tips to protect against phishing scams at https://www.us-cert.gov/ncas/tips/ST04-014.

Remember: The Marketplace protects your information according to all required laws, regulations and standards. For more information about the Marketplace and your privacy, visit HealthCare.gov/privacy/.