Quality Ratings (or 'star' ratings)

Ratings of health plan quality used in the Health Insurance Marketplace, shown as 1 to 5 stars on plan information pages.

  • For the 2019 plan year, Michigan, Montana, New Hampshire, Virginia, and Wisconsin are presenting health insurance quality ratings on HealthCare.gov.
  • Results from this pilot will be used to improve the program in the future.

Each health plan has an “Overall” quality rating, which is based on scores for 3 elements: member experience, medical care, and plan administration.

The plans provided information to the Marketplace in 2018. The Marketplace confirmed the data and assigned the ratings.

In some cases — like when plans are new or have low enrollment — ratings aren’t available.

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