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Ratings of health plan quality used in the Health Insurance Marketplace, shown as 1 to 5 stars on plan information pages.
Each health plan has an “Overall” quality rating, which is based on scores for 3 elements: member experience, medical care, and plan administration.
The ratings are based on information the plans provided. The Marketplace confirmed the information and assigned the ratings. Due to coronavirus disease 2019 (COVID-19) emergency, ratings for 2021 are based on data provided in 2019.
In some cases — like when plans are new or have low enrollment — ratings aren’t available.