Best web browsers for HealthCare.gov

When you apply for coverage in the Marketplace, some web browsers offer a smoother experience than others. The best result will come from matching the right browser to your computer’s operating system. We show the best matches below.

To learn how to find out which browser and operating system you’re using, scroll to the bottom of the page.

Operating Systems and Recommended Web Browsers

Windows 8

  • Internet Explorer 10 and 11
  • Firefox (latest release and prior release)
  • Chrome (latest release and prior release)

Windows 7

  • Internet Explorer 8, 9, 10, and 11
  • Firefox (latest release and prior release)
  • Chrome (latest release and prior release)

Windows XP

  • Internet Explorer 8
  • Firefox 22

Apple Macintosh operating systems

OS X Mountain Lion

  • Safari 6 and 7
  • Firefox (latest release and prior release)
  • Chrome (latest release and prior release)

OS X Lion

  • Safari 6
  • Firefox 21
  • Chrome 27

iOS 6 and 7 (iPad)

  • Safari

Android 4 (Tablet)

  • Android Browser

Learn more about how to improve your experience when you create a Marketplace account.

Find out what browser and operating system you have

Browser: To find out what browser version you’re using:

  • For Internet Explorer and Chrome, select the icon on the top right of your browser window and look for “About.”
  • For Firefox, choose “Help” and “About.”
  • For Safari, click on “Safari” in your menu bar and click “About.”

If you need to update your browser, you can download the correct version from the maker’s website for free.

Operating system: To find out what operating system your computer uses, try these links:

More answers

How do I set my browser to accept cookies?

To use HealthCare.gov, you must have your browser set to accept cookies. Below are instructions on how to do this in most popular browsers.

To accept cookies in Microsoft Internet Explorer

  1. At the top of your browser click Tools, then Internet Options.
  2. Click on the Privacy tab.
  3. Click the Advanced button.
  4. Place a checkmark next to Override automatic cookie handling.
  5. Place a checkmark next to Always allow session cookies then click OK.
  6. Click the Edit button and verify that healthcare.gov is not in your "Managed Web sites list." (If you are using Windows XP with SP2 or Windows Vista or IE9 with Windows 7, click on the Sites button instead of Edit.) If healthcare.gov is in the list, highlight it and click Remove. Then click OK.
  7. Click OK to close the Internet Options window.

Get detailed instructions on how to accept cookies in Microsoft Internet Explorer .

To accept cookies in Mozilla Firefox

  1. At the top of your browser click Tools, then Options.
  2. Click on the Privacy icon on the top of the window.
  3. In the History section, for the Firefox will: dropdown, select Use custom settings for history.
  4. Check the box Accept Cookies from sites.
  5. Check the box Accept third-party cookies.
  6. For the Keep until dropdown menu, select they expire.
  7. Click on Show Cookies.
  8. Highlight the cookie you’d like to delete (e.g. healthcare.gov) and click Remove Cookies, then Close.
  9. Click OK on the Options window to close it.

Get detailed instructions on how to accept cookies in Mozilla Firefox .

To accept cookies in Google Chrome

  1. Click the Chrome menu button (three horizontal bars in the top right corner on the browser toolbar).
  2. Select Settings.
  3. Click Show advanced settings.
  4. In the "Privacy" section, click the Content settings button.
  5. In the "Cookies" section, select Allow local data to be set (recommended) then click Done.

Get detailed instructions on how to accept cookies in Google Chrome .

To accept cookies in Apple Safari

  1. At the top of your browser, click on Safari on the top left corner, then Preferences.
  2. In Preferences, click on the Security icon.
  3. In the Accept Cookies section, select Always.
  4. Close the Preferences window.

Get detailed instructions on how to accept cookies in Apple Safari .

How do I clear my browser’s cookies?

Below are directions on clearing cookies in the most popular browsers.

To Clear Cookies in Microsoft Internet Explorer:

  1. Click the gear at the top right to access settings. Select Safety and click Delete Browsing History.
  2. Select Temporary Internet Files and uncheck all other boxes, in particular the Preserve Favorites website data. (Doing this will remove cookies from the websites that are in your Favorites folder. This is required to clear your cache completely).
  3. Click the Delete button at the bottom of the window.

Get detailed instructions on how to clear your cookies in Internet Explorer .

To clear cookies in Mozilla Firefox

This browser has different steps for clearing cookies from a single site and for deleting all cookies.

Deleting cookies for a single site:
  1. Click on Tools in the menu bar.
  2. In the Firefox will: dropdown menu, select Use custom setting for history.
  3. Click Show Cookies.
  4. The cookies window will appear. Type the name of the site whose cookies have to be deleted (a list of cookies will show up).
  5. Select the cookie that needs to be deleted and click on Remove Cookie. To select all the cookies in the list select Shift +End on your keyboard.

Deleting all cookies:

  1. Click on History in the menu bar.
  2. Select Clear recent history.
  3. Set the time range to Everything.
  4. Click on arrow near details (expand history list).
  5. Select Cookies (deselect other boxes).
  6. Click Clear Now to close Clear All History window.

Get detailed instructions with images on how to clear your cookies in Mozilla Firefox .

To clear cookies in Google Chrome

  1. Click the Chrome menu button (three horizontal bars in the top right corner on the browser toolbar).
  2. Select Tools then Clear browsing data.
  3. Select Delete cookies and other site and plug-in data checkbox and uncheck all other options.
  4. In the Obliterate the following items from: dropdown box select beginning of time.
  5. Click the Clear browsing data button.

Chrome will process your request for a moment and the action will be completed.

Get detailed instructions on how to clear your cookies in Google Chrome .

To clear cookies in Apple Safari

  1. Choose Safari, then Preferences from the menu.
  2. Select Privacy.
  3. Select Details.
  4. Select one or more websites that stores cookies, and then select Remove or Remove All.
  5. When you finish removing websites, select Done.

Get detailed instructions on how to clear your cookies in Apple Safari .

How do I clear my browser’s cache (history/memory)?

Many issues can be resolved by clearing your browser’s memory (also called “cache”). Below are instructions on how to do this in most popular browsers.

To clear your cache in Microsoft Internet Explorer 8, 9, and 10:

  1. Select Tools, and select Internet Options.
  2. Under Browsing History, select Delete.
  3. Check the following: Temporary Internet Files, Cookies and History.
  4. Select Delete.
  5. Click OK to close Internet Options dialog box.

Get more detailed instructions on how to clear your cache in Internet Explorer 8, 9, and 10 .

To clear your cache in Internet Explorer 7:

  1. Select Tools, and select Delete Browsing History.
  2. Click Delete files.
  3. Click Delete cookies.
  4. Click Delete history.
  5. Click Close to close Delete Browsing History dialog box.

To clear your cache in Mozilla Firefox

  1. Select History, and select Clear Recent History.
  2. For the Time range to clear: section, select Everything.
  3. Click on the dropdown for the Details menu and check the box Cache.
  4. Click Clear Now.

Get more detailed instructions with images on how to clear your cache in Mozilla Firefox .

To clear your cache in Google Chrome

  1. Click the Chrome menu button (three horizontal bars in the top right corner on the browser toolbar).
  2. Select Tools.
  3. Select Clear browsing data.
  4. In the dialog that appears, select Empty the cache and deselect other items.
  5. Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
  6. Click Clear browsing data.

Chrome will process your request for a moment and the action will be completed.

Get more detailed instructions on how to clear your cache in Google Chrome .

To clear cookies in Apple Safari

  1. Select History.
  2. Select Clear History.
  3. Click Clear to close dialog box.

Get more detailed instructions on how to clear your cache in Apple Safari .