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When the Marketplace needs more information

Required documents & deadlines

If youโ€™re asked to verify or add to information you entered on your Marketplace application, youโ€™ll get notices (letters, emails, or both) telling you which documents to submit. You may get a notice from your health insurance company too. See what to do if you can't find your notice.

Which documents to submit

You'll need to send different documents based on what we need to verify:
Your notice also includes the list of acceptable documents to resolve your particular issues.
After you gather your documents, check out this screen-by-screen guide with pictures (PDF), or follow these written instructions to upload your documents.

Your submission deadline

Your deadline to submit documents depends on the type of information you're asked to confirm:
  • Youโ€™ll have at least 90 days from the date of your eligibility notice (usually the date you completed your application) to resolve the health insurance issue before your plan could end or change.
  • For citizenship and immigration issues, you have 95 days.

What happens if you miss your deadline

If you donโ€™t meet your deadline, weโ€™ll make a new determination of the insurance and savings youโ€™re eligible for. These results will be based on information from our data sources, not what you put on your application.
The new results may change your current insurance eligibility and costs.
  • If you were found eligible for a premium tax credit: The amount could change or you may lose it entirely.
  • If you were found eligible for savings on out-of-pocket costs (known as โ€œcost-sharing reductionsโ€): The amount could change or you may lose these savings entirely.
  • If you told us someone on your application is a U.S. citizen or U.S. national, or has eligible immigration status, but donโ€™t submit the required documents in time: Their health insurance could be terminated.

More Answers: Required documents & deadlines

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