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Here's how you know

How to apply & enroll

Complete your enrollment & pay your first premium

Insurance companies handle payments differently. Follow the instructions from your insurance company about how and when to make your
payment. You may be able to pay online.

How to pay your premium

If your insurance company offers online payment:
  1. Log into your Marketplace account.
  2. Choose your application under "Your applications."
  3. Select "Pay Your First Health Insurance Monthly Premium."
  4. Select "Pay for Health Plan Now" to go to your insurance company’s website to pay. 
If your health insurance company doesn't offer online payment, they should contact you with next steps. Reach out to them if you don't get details on how to pay or aren’t sure that you paid. For their phone number, check out your plan brochure or go to their website.

How to tell if your health insurance is active

If you're not sure your coverage started, check your online Marketplace account. If you think you're enrolled but have questions about your plan, you can reference your plan materials.

How to verify your enrollment online

  1. Log into your Marketplace account.
  2. Select your completed application under "Your applications."
  3. Select "My Plans & Programs" to find which plan(s) you're enrolled in and when your coverage started.
  4. If you can't find your plan coverage summary or still aren't sure you finished enrollment, call your insurance company. They can confirm if you enrolled and paid your first premium.
If you're still having issues, contact the Marketplace Call Center.

How to access your plan enrollment materials

  • Your plan will send you a membership packet with enrollment materials and a health insurance card as proof of your insurance. You'll use the card when you get health care services, so keep it in a safe place.
  • Carefully review these, and look through your plan's provider directory to find where you can get care.
  • If you didn't get a card, call your insurer to check if you should have gotten one already and to make sure your coverage is active. You can find your insurer's phone number on their website.

Ready to use your new coverage?

Learn how to find a provider in your network, schedule an appointment, understand your benefits, and more.
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