How to report changes to the Marketplace
You report changes to the Marketplace by updating your application. You can update your application online, by phone, or in person — but not by mail.
Note: If you’ve moved to a new address in the same state, follow the directions below. If you move to a different state, you’ll have to start a new application. See what to do if you move out of state.
Update your application online
Get screen-by-screen uploading directions, with pictures (PDF), or follow these steps:
- Log into your HealthCare.gov account.
- Choose the application you want to update.
- Click "Report a Life Change" on the left-hand menu.
- Read through the list of changes, and click "Report a Life Change" to get started.
- Select the kind of change you want to report.
- Navigate through your application and report any changes to your income, household members, or address; new health coverage offers; and other information.
- After you’re done, you’ll get new eligibility results explaining your options to change plans.
Important: Complete all steps on your To-Do List
In order for your changes to take effect, you must complete all steps on your To-Do list — including, if you’re given the option, completing your enrollment.
Update your application by phone
Contact the Marketplace Call Center and a representative can help you update your application.
Update your application with in-person help
Find someone in your community who can work with you to help make changes to your application.
More Answers: How to make updates when your income or household changes
- Do I need to report changes if I’m getting coverage elsewhere, like if I’m now eligible for Medicare or got an offer of job-based insurance?
No. Instead, you’ll want (or need) to end your Marketplace insurance plan if you get other health coverage. See "How to cancel your Marketplace plan" for step-by-step instructions based on your situation.